If you have forgotten your password and would like to reset it. Visit www.bankbiapp.com.
Click on the 'Forgotten Password' link highlighted below.
Now you will be required to enter the email address that your account is registered to. Once this is entered click 'Send Email' to generate a reset email.
You will shortly receive an email from BankBI requesting you to follow a link through to resetting your password.
Follow the instructions on the email and this will open a new webpage prompting you to reset your password.
BankBI requires the password to be at least 8 characters long. It must contain punctuation and/or both upper and lower case letters. Your password must not contain more than 3 characters in the same order from your email address.
Now click 'Verify' and your password reset is now complete.