Once you have been setup as a BankBI user, you should receive an email from 'BankBI' like the image below.
As the email suggests please click on the link to complete your registration.
BankBI requires the password to be at least 8 characters long. It must contain punctuation and/or both upper and lower case letters. Your password must not contain more than 3 characters in the same order from your email address.
Once a password has been selected, please enter this and click 'Verify' to confirm.